Thursday, April 1, 2010

Fedex, UPS, DHL, USPS etc: Using internet communications (email, instant message, phone) to successfully deliver parcels at first delivery attempt

Please forward to corporate headquarters:

DHL, Fedex, UPS, USPS etc: Using internet communications (email, instant message, phone) to successfully deliver parcels to recipient at first delivery attempt

By collecting the email address and phone number of the parcel recipient, at the point at which the parcel is being shipped by the sender, your shipping company can co-ordinate via email and phone, with the recipient, as to the recipient's availability, and can co-ordinate routine and recipient can ensure that he will be at home to receive the parcel when it arrives. This will ensure that at the first delivery attempt itself, the recipient will receive the parcel, and save time, fuel and money for the shipping company and the parcel recipient.

A lot of times when I come home, I see, at the apartment complex door, stickers for undelivered parcels since the recipient was not home, and notices for 2nd, 3rd delivery attempt etc. Arranging for redelivery, for the recipient, is very tedious.

Published at blog http://people20.blogspot.com/2010/04/fedex-ups-etc-using-internet.html

Wrote at:
https://www.fedex.com/cgi-bin/qrf2.cgi?link=4&first=y&formpage=automation
http://customcritical.fedex.com/us/customersupport/email/contactgeneral.shtml
https://www.ups.com/upsemail/topic
http://www.dhl-usa.com/email/i_emailairborne_oop.asp?nav=ContactUs/EmailUs
http://faq.usps.com/eCustomer/iq/usps/request.do?create=kb:USPSFAQ&forward=inquiryType
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